A few years ago, I bought a washing machine with a Haier small conch xpm20-32 model. However, when I washed the clothes today, I found that the timer spin button was broken. I almost did not match the appliance repair shop in the city in the morning. After returning home, why don’t you go to Haier’s store to ask?
After lunch, I went to Haier store. The salesperson is very enthusiastic, although they said that they only sell, regardless of repairs, but immediately told me the Haier headquarters after-sales service free calls. Unfortunately, I forgot to bring my mobile phone and had to go home. Top-sales.com.cn
Back home, I dialed Haier's after-sales service call. After the other party asked me about my situation, I asked if I asked their people to come to repair, or did I go to them? In order to fix it as soon as possible, I replied that I am looking for them. The other party will tell me the phone number and address of the local after-sales service organization. I was very happy when I heard it, and I was ready to go out and find them. But when I got to the door, the phone rang and I picked it up. It turned out to be the phone call of the local Haier after-sales service. After the other party said some guest words, they told me their detailed address and route. I think Haier's speed and service are really good.
I found them very easily, and they have already prepared the knobs I want. I paid two yuan and things got done. It's that simple.
I think: Haier has such after-sales service, it seems that I bought Haier's products is right, at least not to worry about the repair problem. If I buy a household appliance next time, I will definitely buy Haier.
Boss, the reason is very simple, if you want to develop for a long time, if you want to sell your products, if you want to stand on the market. Then I tell you, you first look at whether your sales method is better than Shanghai, and whether the after-sales service system is comparable to Shanghai. It doesn't matter if you can't compare it. Can you learn something from Haier?
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