Scale and brand is the only way for future alarm operation companies

In the past two decades, with the rapid development of China’s economic construction, the rapid accumulation of social wealth and the continuous improvement of people’s living standards, the issue of safety precautions has increasingly become the focus of attention. On the one hand, the demand for security services comes from the rigid requirements of maintaining social stability and safeguarding the safety of life and property of the people and people. On the other hand, it comes from the demand of enterprises and individuals for the safety and security of their own lives and property. This demand is accompanied by the 60th anniversary of the Olympic Games in China. The hosting of major social events, such as the World Expo, is even more urgent. The increase in security requirements has also led to the rapid growth of China’s alarm operation service industry. At present, there are more than 2,000 companies that have provided alarm operation services in China to make up for the inadequacies of public security police in various regions, maintain social stability, and protect people’s lives and property. Safety has made a positive contribution. Although the security demand has promoted the rapid development of the alarm operation service industry, it should also be noted that the current situation of the alarm operation service enterprise's survival and development is not optimistic. The small-scale enterprise, fierce market competition, the difference in the connotation of service and customer demand, and insufficient industry management Sufficient issues, to a certain extent, restrict the development of the alarm operation service market.

I. Large-scale development Although there are more than 2,000 alarm operation service companies in China, it is still rare to compare them with aircraft carrier-class enterprises such as ADT and Sycomber. Due to the relatively short development time of China's related science and technology and the relatively low prices in the labor market, the security service market in the past few years was mainly based on the civil defense model of security service companies. In recent years, with the development of high-tech security products, the construction and development of alarm network infrastructure and the continuous increase in the cost of labor, the security service industry is increasingly inclined to the application of high-tech means, and some technology-based R&D is the main technology type. The company has entered the ranks of alarm operation services. The application of high-tech products also lays the foundation for timely detection of the case, improvement of response speed, and accurate dispatch and disposal. However, it should also be noted that the connotation of the alarm operation service is the security protection service. Although the security company's simple civil air defense service model faces the pressure of technology and labor costs, it is indispensable for the final personnel to operate as a security service. This is also relying solely on technology. Means to provide an alarm operation service company face short handle, even if the regional security services, will also put higher requirements on the cost of labor. Therefore, in order to obtain good service coverage, only expand business scale, increase manpower reuse, reduce labor costs, and gradually develop into a benign development model combining technical defense and civil defense. In the same way, the alarm service enterprises with too small scales will have higher basic operating costs, which will inevitably lead to the fact that fees and service quality cannot meet market demands and are eventually merged or eliminated. Based on its own alarm operation service for many years, the company has gradually improved the patrol protection system matching its alarm service and gradually transitioned to the security service guarantee mode.

2. The core of brand-based service construction and alarm operation services is “service”. Since the time for the development of the company that conducts alarm operation services in China is short, both the experience and the talent reserve are faced with huge challenges. The scale of the enterprise has become even more prominent. The insufficiency of "services" will inevitably constrain the development of enterprises. Although there are many successful cases at home and abroad that can be used for reference, the services that can really improve the core competitive position of operating companies cannot be easily duplicated and copied. This includes the individual human resources and culture. Reasons for technology applications, service concepts, and many other aspects. Therefore, an alarm operation service company must strive hard to improve its internal strength, and proceed from the basics to do a good job in the optimization of service management and service teams, and according to its own conditions, to build characteristic branded services in order to remain invincible in the future market competition. It is true that the construction of personalized services requires enterprises to have confidence in service development for a long time and sincerely put customer needs first. In order to ensure service quality and service requirements, alarm operation service companies must continuously discuss customer needs and interactive service models, and constantly increase service content and self-risk operation management according to changes in the market security situation. The company that provides security services must be safe. It is necessary to know the omission of a security precaution that can shake the confidence of the customer in the alarm operation service enterprise.

Third, technology research and development support In order to do a good job of alarm operation services, technology research and development team is crucial to the development of the company. “The road is one foot high and the height of the magic is high” is the most incisive in the field of security. The alarm operation service company must rely on its own technology and product R&D capabilities to respond to the ever-changing needs of the security market to ensure that the company always maintains advanced technology. Capabilities and service methods to protect customers' safety. In fact, the constant change in security requirements also provides a large number of profit growth opportunities for alarm operation service companies. Currently, there are not many companies in the market that provide alarm operation services that have their own R&D capabilities and product production capabilities. Therefore, they will inevitably encounter constraints when meeting the needs of market customers.

Fourth, the combination of government and enterprise When a good government assistant starts from China's national conditions, the security issue has always been the main concern of the government and public security agencies. The security needs led by public security and social livelihood occupy an important position in the market. At the same time, the requirements of the government and regulatory agencies for security services and development also guide the development direction of social security service requirements. In recent years, there have been successful cases of government-led, enterprise-operated projects, such as the early banking network 110 emergency alarm networking system, Beijing ATM network monitoring and management system, Beijing dangerous goods monitoring and management system, etc. The operation has a long life cycle and good operating conditions. High security and outstanding features. One of the main reasons for the good development of these projects was that the system carried out a very good demand investigation during the initial stage of construction. For example, the construction incentives of 110 bank outlet emergency alarm network and Beijing ATM monitoring network management system were based on the actual security protection requirements. Second, the company's technical and operational service capabilities have promoted the long-term continuous investment in the construction of the system and the ongoing maintenance and upgrading of funds. Third, it has effectively met the customer's security and security needs. In other industries, public security, community security and other areas are not difficult to find the government and regulatory agencies to lead or participate in the work of security precautions, it can be seen that China's security operation services and government, regulatory agencies, leading and demand are inseparable.

Security and alarm operation service companies must carefully understand the above requirements, organic cooperation, and serve as an aide to the government or supervisory authority to effectively occupy the share of the service market. Even if it starts from the individual family security alarm service, it will inevitably be transformed into a change in the public security field's demand and security protection pattern after it is developed to a certain scale, so as to develop into a public environment and social security needs.

In recent years, with the rapid growth of China’s economic construction, the demand for alarm operations and services has grown rapidly, and it has become one of the areas in which the service industry has developed rapidly. Some enterprises have joined the field of alarm services and some large-scale production and service companies are eager to try. The first to participate in the security alarm operation service business, competition and merger and reorganization will also be the main melody of the recent development. The alarm service company must, based on the characteristics of its own development, strive to practice internal service and fully rely on the advantages of technology and products to create a safe and stable long-term security service system. To fully understand the needs of the customer's safety and security services, we can remain invincible in the harsh market competition, in order to continue to grow and develop.